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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Deondrea McManus

Deondrea McManus

November 11, 2025

5  out of  5
rating by Deondrea McManus
"Bridget was awesome"
We responded:
"Thank you, Deondrea! I'm happy to hear that Bridget provided you with such a great experience. Our team is dedicated to delivering excellent service. Let us know if there's anything else we can assist you with!"
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Monika Tschoche

November 10, 2025

5  out of  5
rating by Monika Tschoche
"Went in to check on house insurance and got help lowering my car insurance! Awesome!"
We responded:
"Monika, thank you for your feedback! I'm happy to hear that you found our assistance with your insurance helpful. If there's anything else we can do for you, just let us know. Thanks for choosing us!"
Profile photo of V Carol Jones

V Carol Jones

November 10, 2025

5  out of  5
rating by V Carol Jones
"Paula was awesome today, answering all my questions and giving me great advice! Thanks Paula! Carol"
We responded:
"Thank you, Carol! I'm happy to hear that Paula provided you with excellent advice and answered all your questions. Our team is dedicated to offering top-notch service. Let us know if there's anything else we can assist you with!"
Profile photo of Tori Gunter

Tori Gunter

November 7, 2025

5  out of  5
rating by Tori Gunter
"Paula Washington is a great asset to State Farm, she is always soo courteous, helpful and patient in assisting my husband and I with any questions or concerns we may have. She keeps up with making sure our policies are updated and lets us know of new policies offered by State Farm. Great Job Paula!"
We responded:
"Thank you for your kind words, Tori! I'm delighted to hear that Paula has been so courteous and helpful in assisting you and your husband. It's wonderful to know she's keeping your policies updated and informing you of new offerings. We appreciate your feedback and are here for any future questions or needs you might have. Thanks for choosing us!"
Profile photo of Nichols Fletcher

Nichols Fletcher

November 6, 2025

5  out of  5
rating by Nichols Fletcher
"Paula did an amazing job, throughly explaining everything to me. She was very knowledgeable and amazingly pleasant to work with."
We responded:
"Thank you, Nichols! I'm happy to hear that Paula provided you with such a thorough and pleasant experience. Our team is dedicated to offering knowledgeable service, and it's great to know Paula delivered just that. If you have any more questions or need assistance, feel free to reach out!"
Profile photo of David Vandiver

David Vandiver

November 6, 2025

5  out of  5
rating by David Vandiver
"Office manager Paula knows the insurance business very well whether it is an automobile or homeowner’s policy or anything else State Farm covers. She is friendly, kind, patient and helpful, “like a good neighbor” she’s there!"
We responded:
"Thank you, David! I'm happy to hear that Paula has been so helpful and knowledgeable with your insurance needs. Our team is dedicated to providing friendly and reliable service. If you ever need anything else, feel free to reach out!"
Profile photo of Lisa Johnson

Lisa Johnson

November 4, 2025

5  out of  5
rating by Lisa Johnson
"Paula was extremely friendly and extremely knowledgeable! She made sure we had the information we needed beyond what we asked about! Priceless!"
We responded:
"Thank you, Lisa! I'm happy to hear that Paula provided you with such a friendly and informative experience. Our team is dedicated to ensuring you have all the information you need. If there's anything else we can assist you with, just let us know!"
Profile photo of Judy Webber

Judy Webber

October 30, 2025

5  out of  5
rating by Judy Webber
"Ms. Paula assisted me with filing a claim. She was very helpful, friendly, informative, and professional. Her mannerism was delightful. I would recommend her to other customers."
We responded:
"Thank you, Judy! I'm happy to hear that Paula provided you with such helpful and friendly service during your claim process. Her professionalism and delightful manner are truly appreciated by our team. We’re grateful for your recommendation and look forward to assisting you with any future needs!"
Profile photo of William Freeman

William Freeman

October 30, 2025

5  out of  5
rating by William Freeman
"Top shelf Bo"
We responded:
"Thank you, William! I'm happy to hear you had a top-notch experience with us. We’re here to help with any of your insurance needs!"
Profile photo of John Sherrer

John Sherrer

October 30, 2025

5  out of  5
rating by John Sherrer
"Personable, dedicated, and informed consultation and administration!"
We responded:
"Thank you, John! I'm happy you found our consultation and administration personable and informed. Your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of John Bunge

John Bunge

October 29, 2025

5  out of  5
rating by John Bunge
"Paula is exceptional and a real asset to this agency. She has helped me for years and has always been cheerful, helpful and very knowledgeable. It’s always a pleasure to deal with her.."
We responded:
"Thank you for your review, John! I'm happy to hear that Paula has been such a valuable resource for you over the years. Her cheerful and knowledgeable approach is something we truly value. We’re always here to help!"
Profile photo of David Pietras

David Pietras

October 29, 2025

5  out of  5
rating by David Pietras
"Very pleased with the help I received. Saved me three hundred dollars on my home and auto insurance"
We responded:
"Thank you, David! I'm happy to hear that you were satisfied with the assistance and that we could help you save on your home and auto insurance. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Profile photo of Shyanne Redd

Shyanne Redd

October 29, 2025

5  out of  5
rating by Shyanne Redd
"Paula is one of the sweetest"
We responded:
"Thank you, Shyanne! I'm happy to hear that Paula made such a positive impression. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Anna Davis

Anna Davis

October 29, 2025

5  out of  5
rating by Anna Davis
"Paula was amazing! Very attentive, she truly cares !"
We responded:
"Anna, thank you for your wonderful feedback! I'm glad to hear that Paula provided attentive service and showed genuine care. We’re here to help with any of your insurance needs!"
Profile photo of Abby Martin

Abby Martin

October 28, 2025

5  out of  5
rating by Abby Martin
"Paula was so helpful"
We responded:
"Thank you, Abby! I'm happy to hear that Paula was able to assist you so well. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Emma Canzater-Foster

Emma Canzater-Foster

October 28, 2025

5  out of  5
rating by Emma Canzater-Foster
"Been with o Paula them for 7 years think the price is fair had no problem with getting think done great service!!!"
We responded:
"Emma, thank you for your loyalty over the past 7 years! I'm happy to know you find our service great and our prices fair. If you ever need anything, feel free to reach out. Thanks for choosing us!"
Profile photo of Carrie Smith

Carrie Smith

October 27, 2025

5  out of  5
rating by Carrie Smith
"Bridget was awesome! She was extremely helpful very clear with everything we were going over. I am so grateful that I found such wonderful agents! I recommend them to anyone that has had issues with finding insurance with great customer service. A++"
We responded:
"Carrie, thank you for your fantastic feedback! I'm delighted to hear that Bridget was able to assist you so effectively. We strive to provide excellent service, and your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Bridegtt Boyd

Bridegtt Boyd

October 27, 2025

5  out of  5
rating by Bridegtt Boyd
"Very nice employees, very helpful."
We responded:
"Thank you, Bridgett! I'm happy to hear that our team was helpful and that you had a positive experience with us. We’re always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Margaret Dantzler

Margaret Dantzler

October 24, 2025

5  out of  5
rating by Margaret Dantzler
"This office offers the best customer service of any of the other offices I've dealt with. Paula helped with my claim and made the claims office much easier to deal with."
We responded:
"Margaret, thank you for your wonderful feedback! I'm happy to hear that Paula was able to assist you with your claim and make the process smoother. Our team is dedicated to providing top-notch service, and your satisfaction is our priority. Let us know if there's anything else we can do for you!"
Profile photo of John

John

October 23, 2025

5  out of  5
rating by John
"Paula has every nice and helpful with transferring my car insurance to my new car."
We responded:
"Thank you, John! I'm happy to hear that Paula was helpful with your insurance transfer. Our team is dedicated to making transitions smooth and stress-free. If you need anything else, feel free to reach out!"
Profile photo of Jesse Anderson

Jesse Anderson

October 22, 2025

5  out of  5
rating by Jesse Anderson
"Excellent service and a pleasure to deal with."
We responded:
"Thank you, Jesse! I'm happy to know you found our service excellent and enjoyable to work with. Your satisfaction is important to us. Let us know if there's anything else we can assist you with!"
Profile photo of Robyn Klug

Robyn Klug

October 21, 2025

5  out of  5
rating by Robyn Klug
"Paula is amazing ... extremely helpful ..for everything all questions answered"
We responded:
"Thank you, Robyn! I'm glad Paula could help with your questions. Our team is committed to excellent service. If you need anything else, just reach out!"
Profile photo of Donnie Jackson

Donnie Jackson

October 20, 2025

5  out of  5
rating by Donnie Jackson
"State farm is place go to get good insurance"
We responded:
"Thank you, Donnie! I'm happy to know you consider us a great choice for insurance. We’re always here to assist with any of your needs!"
Profile photo of Chris Brewster

Chris Brewster

October 17, 2025

5  out of  5
rating by Chris Brewster
"Paula is great. Very helpful and friendly."
We responded:
"Chris, thank you for your feedback! I'm happy to hear that Paula was helpful and friendly during your experience. Our team is dedicated to providing excellent service. Let us know if there's anything else we can do for you!"
Profile photo of Howeye Brewster

Howeye Brewster

October 17, 2025

5  out of  5
rating by Howeye Brewster
"I spoke with Paula about making changes to my policy. She was awesome! Very professional. Overall a great experience."
We responded:
"Thank you, Howeye Brewster! I'm happy to hear that Paula provided you with such a professional and great experience while making changes to your policy. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"